Sprint offer · 3–5 weeks, fixed fee

India Capability and GCC Diagnostic

Redesign selected functions for lower cost, better scale and stronger governance — with a decision-ready view of what stays local, what moves to India, and how it is run.

Executive summary

What the India Capability / GCC Diagnostic does

The India question is rarely whether the talent exists — it is which work should move, in what sequence, and under whose governance. The diagnostic answers that at role and process level rather than at function level.

We size the local-versus-India work split, model total cost of ownership including management overhead and attrition, and compare build, operate and partner routes against your risk appetite and timeline.

You leave with a target operating model, a governance and KPI framework, a location recommendation across India's priority states, and a phased ramp plan that a board can approve.

3–5 wks
Duration
Build/Operate/Partner
Routes compared
Fixed fee
Commercial model
Target operating model
Output
Scope

What we cover

01

Work-split analysis

Process and role-level assessment of what stays local and what is better delivered from India.

02

Total cost of ownership

Fully loaded cost including facilities, management layer, attrition, travel and transition.

03

Build / operate / partner

Route comparison against speed, control, risk and capital, including BOT structures.

04

Location and talent depth

State and city recommendation based on talent pools, wage curves, infrastructure and incentives.

05

Governance and KPI model

Reporting lines, service levels, escalation and the metrics that keep quality honest.

06

Ramp plan

Phased headcount, hiring approach, entity and compliance path, and transition sequencing.

Deliverables

What you receive

  • Local vs India work-split recommendation at process and role level
  • Total cost of ownership model with sensitivity on wage and attrition
  • Build, operate or partner recommendation with rationale
  • Location shortlist across India's priority states
  • Target operating model, governance and KPI framework
  • Phased ramp and transition plan with entity and compliance path
Fit

Who this sprint is built for

  • Companies evaluating a first Global Capability Center in India
  • Existing captives that have plateaued on cost or capability
  • Shared-services organisations consolidating across geographies
  • PE portfolio companies seeking structural cost advantage
Commercial model

Priced on the outcome, not the hour

The India Capability / GCC Diagnostic is scoped and agreed as a fixed fee before work begins, so there is no hourly exposure.

Larger programmes that follow use milestone gates — you can stop or continue at defined checkpoints — and gain-share options, where part of the fee depends on realised margin, cost or throughput improvement.

FAQ

India Capability / GCC Diagnostic — common questions

What is an India Capability / GCC Diagnostic?+

A fixed-fee assessment that determines which work should be delivered from India, what it will cost fully loaded, whether to build, operate or partner, and how the centre should be governed.

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How long does it take?+

Three to five weeks depending on the number of functions in scope and the depth of process data available.

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Do you recommend a specific Indian city?+

Yes. The diagnostic produces a shortlist based on talent depth for your roles, wage curves, infrastructure and state incentives, rather than defaulting to the best-known hub.

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Can NirjiX also build and run the centre?+

Yes — through build-operate-transfer, managed GCC or advisory-only models. The diagnostic stays route-neutral so the recommendation is not an argument for our own delivery.

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NirjiX

Start the India Capability / GCC Diagnostic

Tell us the business problem and the numbers behind it. We will confirm scope, fee and timing before anything begins.